I am looking for an order to pick-up next week. When should I place it?
Feel free to place it anytime. Our site allows orders up to 7 days in advance.
Do I have to order my doughnuts in advance?
Nope, not at all.
However, it is the best way to ensure you snag the flavours you were eying, but, you are always welcome to walk-in to each of our shops to see what's on offer.
Can I choose which flavours are in the mixed pack?
Unfortunately not. For individual flavour choices please purchase them as so. The mixed packs are designed to be packed based on what is abundant at the time.
You are welcome to put requests in the notes section and we will do our best to accomodate,
What is the best way to store doughnuts?
We recommended eating our doughnuts the same day you grab 'em. If you have to store the doughnuts, we suggest;
(1) Freezing: You can freeze the ringed doughnuts and fritters in a box or container. Then transfer them to a Ziploc bag to prevent freezer burn.
(2) Defrost: Remove them from the freezer and let sit at room temperature until completely thawed. Once thawed, a quick reheat in the microwave for 10 to 15 seconds helps liven them back up.
**We do not recommend freezing filled doughnuts. As they thaw the liquid within the filling thaws first and will make the dough super soggy.
Do you deliver?
We deliver around town each Friday.
For day-of orders you will have to visit one of our third-party delivery partners.
Feel free to reach out to us for delivery options for large orders (3 dozen plus) and catering.
What if I have a food allergy?
We have 20+ flavours each day so there are plenty of options. We carry a variety of traditional, vegan, gluten-free. If you are worried about a specific ingredient feel free to reach out to us. We are always happy to help answer any specific questions.
I have a nut allergy. Is your facility nut-free?
We are not a nut-free facility.
We never introduce nuts into our fryers to keep them free of contaminants. We do, however, use a variety of nuts in our baking, so we cannot guarantee anything. That being said, our team takes extra care to ensure our products are as safe as possible. Please ensure you put an allergy alert in the notes section.
I am celiac. Are your gluten-free doughnuts safe to eat?
When we moved into our new bakery in 2021 we were able to give our gluten-free products their own fryer - that has never seen a wheat product ever. The gluten free-products are also mixed in a separate room from our traditional wheat products.
With that we do still have flour in the facility so we cannot guarantee anything.
